Karma Shawky
العربية
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Education & Enrollment

NAWA: from first ad to enrolled student

An enrollment-funnel approach for a healthcare training academy in Saudi Arabia: paid campaigns, landing pages, analytics and lead follow-up as one system.

IndustryEducation & Training
My roleMarketing Manager
MarketSaudi Arabia
ServicesPaid CampaignsLanding PagesAnalyticsEnrollment FunnelCRM & Automation
These case studies describe the problem, the strategy and the way I structure the work. They are not performance reports, and no results figures are published here.

Client overview

NAWA is a healthcare training organization serving the Saudi market. Its audience is professionals and aspiring professionals comparing programs, price and credibility.

Industry

Education and training: healthcare programs

Business challenge

Course enrollment is a considered decision. People ask questions, compare, disappear and return. A campaign that only counts clicks misses most of that journey.

Marketing problem

Interest and enrollment are separated by weak follow-up: slow replies, no status tracking, and landing pages that do not answer the questions people actually ask.

Strategic approach

Map the journey from ad to registration, find where people drop, and fix those points in order of impact. Measure enrollments, not only leads.

Marketing strategy

  • One landing page per program, answering price, duration, accreditation and next intake
  • Paid campaigns split by program and by stage
  • Fast first response through WhatsApp
  • A simple status pipeline: new, contacted, interested, registered, lost

Customer journey map

  1. DiscoverSees a program ad
  2. CompareReads the program page
  3. AskMessages on WhatsApp
  4. DecideGets answers and next intake
  5. RegisterCompletes enrollment
Illustrative diagram, not a historical screenshot

Execution plan

  • Audit tracking: pixels, events, UTM naming
  • Build or rebuild program landing pages
  • Launch campaigns by program with a fixed testing calendar
  • Set up lead statuses and follow-up templates
  • Review enrollments and drop-off points every week

Campaign structure

  • Program campaigns: one per course
  • Retargeting: visitors and form starters
  • Brand and credibility campaign for trust
  • Search campaigns for high-intent queries

Enrollment funnel

Ad reachProgram page viewInquiryFollow-upRegistered
Illustrative diagram, not a historical screenshot

Creative direction

  • Trainer and curriculum visibility
  • Career outcome framing without guarantees
  • Arabic copy in neutral, formal language suited to the Saudi audience

Solution

A connected enrollment funnel: program pages, tracked campaigns, quick WhatsApp response and a status pipeline, so no interested person is left unanswered.

Business impact

This approach is designed to make enrollment measurable end to end and to show which programs and messages actually fill seats. No performance figures are published here.

Key learnings

  • Follow-up speed is a marketing lever
  • Each program deserves its own page and message
  • Track registrations, or you are optimizing the wrong thing